Making a Good Impression on Job Interviews
Here's what you should keep in mind the day of the interview and immediately
afterward.
Before the Interview
Be on time. Being on time (or early) is usually interpreted by the
interviewer as evidence of your commitment, dependability, and
professionalism.
Be positive and try to make others feel comfortable. Show openness by
leaning into a greeting with a firm handshake and smile. Don't make
negative comments about current or former employers.
Relax. Think of the interview as a conversation, not an interrogation. And
remember, the interviewer is just as nervous about making a good
impression on you.
During the Interview
Show self-confidence. Make eye contact with the interviewer and answer
his questions in a clear voice. Work to establish a rapport with the
interviewer.
Remember to listen. Communication is a two-way street. If you are
talking too much, you will probably miss cues concerning what the
interviewer feels is important.
Reflect before answering a difficult question. If you are unsure how to
answer a question, you might reply with another question. For example, if
the interviewer asks you what salary you expect, try answering by saying
"That is a good question. What are you planning to pay your best
candidate?"
When it is your turn, ask the questions you have prepared in advance.
These should cover any information about the company and job position
you could not find in your own research.
Do not ask questions that raise red flags. Ask, "Is relocation a
requirement?", and the interviewer may assume that you do not want to
relocate at all. Too many questions about vacation may cause the
interviewer to think you are more interested in taking time off than
helping the company. Make sure the interviewer understands why you are
asking these questions.
Show you want the job. Display your initiative by talking about what
functions you could perform that would benefit the organization, and by
giving specific details of how you have helped past employers. You might
also ask about specific details of the job position, such as functions,
responsibilities, who you would work with, and who you would report to.
Avoid negative body language. An interviewer wants to see how well you
react under pressure. Avoid these signs of nervousness and tension:
Frequently touching your mouth
Faking a cough to think about the answer to a question
Gnawing on your lip
Tight or forced smiles
Swinging your foot or leg
Folding or crossing your arms
Slouching
Avoiding eye contact
Picking at invisible bits of lint
After the Interview
End the interview with a handshake and thank the interviewer for his or
her time. Reiterate your interest in the position and your qualifications.
Ask if you can telephone in a few days to check on the status of your
application. If they offer to contact you, politely ask when you should
expect the call.
Send a "Thanks for the Interview" note. After the interview, send a brief
thank-you note. Try to time it so it arrives before the hiring decision will
be made. It will serve as a reminder to the interviewer concerning your
appropriateness for the position, so feel free to mention any topics
discussed during your interview. If the job contact was made through the
Internet or e-mail, send an e-mail thank-you note immediately after the
interview, then mail a second letter by post timed to arrive the week
before the hiring decision will be made.
Follow up with a phone call if you are not contacted within a week of when
the interviewer indicated you would be.
Establishing Rapport during a Job Interview
By establishing a rapport with your interviewer, you build "common ground"
between the both of you. It is important to listen and be sensitive to the
interviewer's style. This can make communication easier and the whole interview
more comfortable.
Listen closely to the interviewer for cues on how you should act. Is he being
formal or informal? How loudly is he speaking? What sort of information is he
trying to solicit: general, professional, or personal? Once you've determined
where the interviewer is 'coming from,' you can follow his or her lead.
Try to speak with the same rhythm and tone of voice. Make some friendly
observations about your surroundings. If the interview is conversational, make
small talk about your interests, hobbies, or what you did last weekend. Be
positive and upbeat. All of these will help both of you relax and establish a
connection.
It's important to appear open and friendly as well. Give the interviewer a firm
handshake if he offers it, and remember to smile. Make sure you look attentive,
with good posture and consistent eye-contact.
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